Green Hill Congratulates Plant Director Ray Williams and Director of Environmental Services Diane Lambert for their excellence!
2017 marks another stellar year for quality at Green Hill in facilities management. Ray led his team to an overall rating of 99% for courteousness, responsiveness and promptness for maintenance service requests. Overall satisfaction with maintenance is 98%. 99% of work order submissions were completed within 48 hours.
Diane led the housekeeping staff to an overall rating of 92% for courteousness, responsiveness and promptness. Housekeeping service received an overall rating of 95% for attention to detail, cleanliness of residences and responsiveness of management team. They earned 98% for satisfaction and a perfect score of 100% for the cleanliness of common areas.
The surveys were conducted by Custom Survey Solutions Inc. for Flik Lifestyles.
Congratulations to our maintenance and housekeeping teams!